Shipping and return policies

Shipping policy

We currently ship to all countries. International shipping times vary due to each country's custom checks. We will ship your orders out the same time as the domestic orders. Below are a few rough timeframes that we have experienced:

  • Canada - 2 to 4 weeks
  • USA – 2 to 4 weeks
  • UK - 1 to 2 weeks
  • European Countries (France, Germany) - 1 to 2 weeks
  • Australia - 2 to 5 weeks
  • South America - 2 to 4 weeks

Returns policy

For orders under $25, we don't accept returns because we don't want to put you through the hassle of mailing a returned product! Instead, all we require is a picture showing a damaged or incorrect cutter, and we'll send you a replacement free of charge.

For larger orders over $25, please contact us at and we'll handle your inquiry on a case to case basis. We will either send you a free replacement cutter(s) or we will ask for the product to be returned. Either way, we'll pay for the shipping and make sure that you get your needs resolved 100% of the time!